Guides
Buy refurbished with confidence
Straight answers to the questions people ask before they buy.
Buying guide
Is a refurbished phone worth it?
What “refurbished” really means, what to check before you buy, and why it can be the smarter choice.
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Refurbished grades explained
Pristine, Excellent, Very good or Good? What each grade looks like, and which one is right for you.
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How to check battery health on a phone
Where to find battery health on iPhone and Android, and what the number means.
Read guideSelling
How to get your device ready to sell
Back up, sign out and reset: the steps to take before you send a device in.
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